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Company

Enterprise MSP Leadership with Delivery Accountability

Vanguard Gatehouse operates as a strategic managed service partner, combining executive advisory with disciplined service operations.

Operating Principles

We run managed services as a business program with technical depth and governance rigor.

Executive Governance First

Technology strategy, risk exposure, and operational priorities are reviewed together so leadership can make fast, defensible decisions.

Operational Discipline

Service delivery follows documented runbooks, ownership matrices, and change controls to reduce volatility and improve repeatability.

Evidence-Based Delivery

We produce artifacts that support board updates, risk reviews, and procurement conversations without rework.

Leadership

Management Team

Executive and delivery leaders accountable for strategy, security, and service outcomes.

Avery Hart portrait

Avery Hart

Chief Executive Officer

Leads strategic direction, enterprise client governance, and executive advisory engagements focused on measurable operational outcomes.

Jordan Lee portrait

Jordan Lee

Chief Information Security Officer

Oversees security architecture, incident readiness programs, and control governance for regulated and high-availability environments.

Morgan Patel portrait

Morgan Patel

Vice President, Service Delivery

Drives managed operations quality, onboarding governance, and service lifecycle performance across all client portfolios.

Service Governance Model

  • Monthly service and risk scorecards for each client program
  • Quarterly business reviews with roadmap and investment recommendations
  • Operational review cadence covering incidents, changes, and escalations
  • Executive-level reporting packages for board or leadership distribution

Delivery Commitments

  • Transparent scope and accountable ownership boundaries
  • Documented controls and implementation artifacts for maintainability
  • Measured progress against agreed service and risk objectives
  • Strategic advisory aligned to growth, budget, and resilience goals

Meet the Team in a Strategy Session

Book an executive consult to review your current operating model and identify immediate opportunities for service and security improvement.

Book Leadership Consult